We are announcing some Emergency Exchange engineering works that will affect some of our Giganet Local customers, including broadband and leased line services.
Affecting: Winchester Giganet Local Customers with broadband or leased line services.
Date & time of maintenance window: 07/03/19 19:00 - 07/03/19 22:00
Service Impact: Momentary interruptions in service for up to 00:30 during the maintenance window.
Tasks: Implementing UPS battery backup system following the incident on January 18th where the UPS failed. https://status.m12solutions.co.uk/incidents/zw1xlfhkq1df
We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.
If you have any questions about this notification please contact firstname.lastname@example.org