Emergency Exchange Engineering Works - Giganet Local - Winchester
Scheduled Maintenance Report for M12 Solutions and Giganet
Completed
The UPS battery backup system has been installed, tested and commissioned for live services.

The maintenance work is now complete. Customer circuits are all online.

Thank you for your patience.
Posted 3 months ago. Mar 07, 2019 - 19:37 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. Mar 07, 2019 - 19:00 GMT
Scheduled
We are announcing some Emergency Exchange engineering works that will affect some of our Giganet Local customers, including broadband and leased line services.

Affecting: Winchester Giganet Local Customers with broadband or leased line services.

Date & time of maintenance window: 07/03/19 19:00 - 07/03/19 22:00

Service Impact: Momentary interruptions in service for up to 00:30 during the maintenance window.

Tasks: Implementing UPS battery backup system following the incident on January 18th where the UPS failed. https://status.m12solutions.co.uk/incidents/zw1xlfhkq1df

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact support@giga.net.uk.
Posted 3 months ago. Mar 07, 2019 - 18:15 GMT
This scheduled maintenance affected: M12 Giganet - Data Centres & Points of Presence (Giganet Local - Winchester Exchange) and M12 Giganet - Internet Services (Carrier - ELITE/IGNITE (Leased line), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)).