Planned Carrier Engineering Works - ELITE leased lines - 20/02/2019
Scheduled for Feb 20, 00:00 - 06:00 GMT
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.

Affecting: Customers in the following postcode districts - RH16

Service Impact: Momentary interruptions in service for up to 00:18 during the maintenance window.

Power upgrade at site - During the upgrade we should not see any loss of service as the feeds are isolated via A&B power fed units.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact
Posted 23 days ago. Jan 25, 2019 - 10:07 GMT
This scheduled maintenance affects: M12 Giganet - Internet Services (Carrier - ELITE/IGNITE (Leased line)).