Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 12, 2019 - 07:00 GMT
Scheduled
We are announcing planned core engineering works that will affect some of our Giganet Core services.
Affecting: All Services.
Service Impact: At risk - no outage anticipated
Tasks: The carrier has located a suspect patch cable on their dark fibre between Telehouse North and DDCL Tutis Point. In order to avoid any unexpected interruptions to service, this cable will be replaced urgently and all connectors cleaned during this window. We expect to lose one of 3 core links during this time period for 10 Minutes. Services will fail over to the other core links.
We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
If you have any questions about this notification please contact support@giga.net.uk.
Posted Mar 11, 2019 - 22:53 GMT
This scheduled maintenance affected: Giganet - Broadband and Internet (Giganet Core - Broadband (BNG/LNS), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)).