Planned Carrier Engineering Works - ELITE leased lines - 12/04/19
Scheduled Maintenance Report for Giganet Status Page
Completed
The scheduled maintenance has been completed.
Posted Apr 12, 2019 - 06:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 12, 2019 - 00:00 BST
Scheduled
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.

Affecting: Customers in the following postcode districts - BH16 6 & DT9 4

Date & time of maintenance window: 12/04/19 00:01 - 12/04/19 06:00

Service Impact: Momentary interruptions in service during the maintenance window.

Tasks: Deploy software patch to fix an issue to prevent an issue with routing on the network.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact support@giga.net.uk.
Posted Mar 31, 2019 - 10:52 BST
This scheduled maintenance affected: Giganet - Broadband and Internet (Carrier - ELITE/IGNITE (Leased line)).