Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 09, 2018 - 01:00 GMT
Scheduled
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.
Affecting: Customers in the following postcode districts - PO7, GU34
Service Impact: Momentary interruptions in service for up to 1 hour during the maintenance window.
Tasks:
Hardware moves to be completed in LLUC20001140 PB1 Cab. The hardware is required to be moved above position VU21 to free up space in the PB cabinet for the installation of additional battery strings as an enabler for the comingle power rating to be upgraded.
We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.
If you have any questions about this notification please contact support@giga.net.uk.
Posted Oct 29, 2018 - 10:57 GMT
This scheduled maintenance affected: Giganet - Broadband and Internet (Carrier - ELITE/IGNITE (Leased line)).