Planned Engineering Works - CityFibre 10GE NNI Upgrades
Scheduled Maintenance Report for M12 Solutions and Giganet
The scheduled maintenance has been completed.
Posted about 1 month ago. Sep 14, 2019 - 00:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted about 1 month ago. Sep 13, 2019 - 21:00 BST
We are planning an upgrade on our CityFibre NNI circuits.
These NNIs deliver customer connections onto the Giganet network from the CityFibre national Ethernet and GPON networks.

Affecting: All Giganet CityFibre customers.

Service Impact: Momentary interruptions in service for up to 1hr during the maintenance window.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact
Posted about 1 month ago. Sep 12, 2019 - 15:52 BST
This scheduled maintenance affected: M12 Giganet - Internet Services (Carrier - ELITE/IGNITE (Leased line), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)).