Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 10, 2019 - 21:00 BST
Scheduled
We are making some changes to VPLS Services, moving their termination point to a new router in our THN Cluster.
Affecting: Customers with DBX, VPLS, Managed Firewalls
Service Impact: Momentary interruptions in service for up to 10 minutes, per circuit during the maintenance window.
We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.
If you have any questions about this notification please contact support@giga.net.uk.
Posted Jul 08, 2019 - 14:02 BST
This scheduled maintenance affected: Giganet Network 1 - Core Applications (DNS01 Recursive Server, DNS02 Recursive Server, DNS03 Recursive Server, RADIUS01 Server, RADIUS02 Server, SMTP01 Relay Server, SMTP02 Relay Server, NTP01 Server, NTP02 Server, Authoritative DNS Servers), Giganet - Broadband and Internet (Giganet Core - Routing, Giganet Core - MPLS PWANs, Giganet Core - Hosted Firewalls, Carrier - ELITE/IGNITE (Leased line)), and Giganet - Data Centres & Points of Presence (Giganet Core - London Docklands (LD8), Giganet Core - London Docklands (THN)).