Planned Carrier Engineering Works - CORE VPLS Services 10/07/2019
Scheduled Maintenance Report for M12 Solutions and Giganet
The scheduled maintenance has been completed.
Posted 3 months ago. Jul 11, 2019 - 00:43 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. Jul 10, 2019 - 21:00 BST
We are making some changes to VPLS Services, moving their termination point to a new router in our THN Cluster.

Affecting: Customers with DBX, VPLS, Managed Firewalls

Service Impact: Momentary interruptions in service for up to 10 minutes, per circuit during the maintenance window.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact
Posted 3 months ago. Jul 08, 2019 - 14:02 BST
This scheduled maintenance affected: M12 Giganet - Core Applications (DNS01 Recursive Server, DNS02 Recursive Server, DNS03 Recursive Server, RADIUS01 Server, RADIUS02 Server, SMTP01 Relay Server, SMTP02 Relay Server, NTP01 Server, NTP02 Server, Authoritative DNS Servers), M12 Giganet - Data Centres & Points of Presence (Giganet Core - Telehouse North, Giganet Core - Equinix LD8), and M12 Giganet - Internet Services (Giganet Core - Routing, Giganet Core - MPLS PWANs, Giganet Core - Hosted Firewalls, Carrier - ELITE/IGNITE (Leased line)).