Planned Carrier Engineering Works - ELITE leased lines - 17/06/2019
Scheduled Maintenance Report for M12 Solutions and Giganet
Completed
The scheduled maintenance has been completed.
Posted 2 months ago. Jun 17, 2019 - 08:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 2 months ago. Jun 17, 2019 - 00:01 BST
Scheduled
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.

Affecting: Customers in the following postcode districts - PO14

Service Impact: Impact: There will be a loss of service at some point during the timeframe stated above whilst the carrier completes the maintenance work.

Urgent work to Investigate into a fault with a transmode span Brentford and Croydon.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact support@giga.net.uk.
Posted 2 months ago. Jun 11, 2019 - 16:08 BST
This scheduled maintenance affected: M12 Giganet - Internet Services (Carrier - ELITE/IGNITE (Leased line)).