Planned Carrier Engineering Works - ELITE leased lines
Scheduled for Nov 20, 00:00 - 06:00 GMT
Scheduled
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.

Affecting: Customers in the following postcode districts - PO7, PO8, BR8 & PO33

Service Impact: Momentary interruptions in service for up to 20 minutes during the maintenance window.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact support@giga.net.uk.
Posted Nov 08, 2019 - 16:04 GMT
This scheduled maintenance affects: M12 Giganet - Internet Services (Carrier - ELITE/IGNITE (Leased line)).