Planned Carrier Engineering Works - Broadband services - 10/04/19
Scheduled Maintenance Report for M12 Solutions and Giganet
The scheduled maintenance has been completed.
Posted Apr 11, 2019 - 06:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 10, 2019 - 23:00 BST
Our broadband wholesale carrier have announced planned engineering works that will affect some of our broadband services. (SuperBOLT, UltraBOLT, UltraBEAM services may be affected)

Affecting: Most of our broadband customer connections, including MPLS PWAN services delivered using broadband technology

Date & time of maintenance window: 10/04/19 23:00 - 11/04/19 06:00

Service Impact: Momentary interruptions in service during the maintenance window.

Tasks: Critical maintenance and testing work

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

If you have any questions about this notification please contact
Posted Mar 31, 2019 - 10:39 BST
This scheduled maintenance affected: M12 Giganet - Internet Services (Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)).