Planned Carrier Engineering Works - ELITE leased lines - 24/04/2019
Scheduled for Apr 29, 00:00 - 06:00 BST
Scheduled
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.

Affecting: Customers in the following postcode districts - RH6, RH16

Service Impact: Momentary interruptions in service for up to 10 minutes during the maintenance window.

Tasks: Deploy software patch to fix an issue to prevent an issue with routing on the network.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact support@giga.net.uk.
Posted 13 days ago. Apr 11, 2019 - 12:20 BST
This scheduled maintenance affects: M12 Giganet - Internet Services (Carrier - ELITE/IGNITE (Leased line)).