Planned Carrier Engineering Works - Giganet Local Services - 20/03/19
Scheduled Maintenance Report for M12 Solutions and Giganet
The scheduled maintenance has been completed.
Posted 5 months ago. Mar 21, 2019 - 04:01 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 5 months ago. Mar 20, 2019 - 22:00 GMT
Our Giganet Local backhaul carrier have announced planned engineering works that will affect all Giganet Local services, including broadband and leased line services.

Affecting: Customers routing via our Basingstoke, Winchester and Salisbury Giganet Local exchanges.

Date & time of maintenance window: 20/03/19 20:00 - 21/03/19 04:00

Service Impact: Momentary interruptions in service for up to 00:30 during the maintenance window.


We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact
Posted 6 months ago. Mar 06, 2019 - 22:42 GMT
This scheduled maintenance affected: M12 Giganet - Data Centres & Points of Presence (Giganet Local - Basingstoke Exchange, Giganet Local - Winchester Exchange, Giganet Local - Salisbury Exchange) and M12 Giganet - Internet Services (Carrier - ELITE/IGNITE (Leased line), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)).