Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 20, 2019 - 22:00 GMT
Scheduled
Our Giganet Local backhaul carrier have announced planned engineering works that will affect all Giganet Local services, including broadband and leased line services.
Affecting: Customers routing via our Basingstoke, Winchester and Salisbury Giganet Local exchanges.
Date & time of maintenance window: 20/03/19 20:00 - 21/03/19 04:00
Service Impact: Momentary interruptions in service for up to 00:30 during the maintenance window.
Tasks:
We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.
If you have any questions about this notification please contact support@giga.net.uk.
Posted Mar 06, 2019 - 22:42 GMT
This scheduled maintenance affected: Giganet - Broadband and Internet (Carrier - ELITE/IGNITE (Leased line), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)) and Giganet - Data Centres & Points of Presence (Giganet Local - Basingstoke, Giganet Local - Winchester, Giganet Local - Salisbury).