Planned Carrier Engineering Works - Giganet Local Services - 20/03/19
Scheduled Maintenance Report for M12 Solutions and Giganet
The scheduled maintenance has been completed.
Posted 4 days ago. Mar 21, 2019 - 04:01 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 5 days ago. Mar 20, 2019 - 22:00 GMT
Our Giganet Local backhaul carrier have announced planned engineering works that will affect all Giganet Local services, including broadband and leased line services.

Affecting: Customers routing via our Basingstoke, Winchester and Salisbury Giganet Local exchanges.

Date & time of maintenance window: 20/03/19 20:00 - 21/03/19 04:00

Service Impact: Momentary interruptions in service for up to 00:30 during the maintenance window.


We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact
Posted 19 days ago. Mar 06, 2019 - 22:42 GMT
This scheduled maintenance affected: M12 Giganet - Data Centres & Points of Presence (Giganet Local - Basingstoke Exchange, Giganet Local - Winchester Exchange, Giganet Local - Salisbury Exchange) and M12 Giganet - Internet Services (Carrier - ELITE/IGNITE (Leased line), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)).