Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 23, 2017 - 22:00 BST
Scheduled
Tasks:
During the weekend the carriers engineering in conjunction with our vendor reviewed the logs and process debug on the device. They identified a number of non-recoverable bad memory blocks which was the likely cause of a routing process issue. This in turn resulted in a memory leak that required a chassis reboot. While these blocks are not currently marked for use we have decided to take the precaution of replacing the chassis. A new chassis will be pre-configured ready to deploy, as such we do not anticipate an outage exceeding a maximum of 20 minutes. The carrier apologises for any inconvenience this might cause.
Service Impact:
There is a maximum anticipated downtime of 60 minutes, however, 4 hours have been provided to cover any unforeseen issues.
This will only affect customers in the WC1N Postcode.
We apologise for any inconvenience caused. If you have any questions about this notification please contact support@m12solutions.co.uk.