Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 10, 2018 - 02:00 GMT
Scheduled
Tasks:
Currently, the NGE (Next Generation Edge) devices in TalkTalk's network are running a version of software which has it's limitations with regards to the support of certain hardware which are used for subscriber termination. Since this software was deployed in 2016, they have discovered a number of bugs, some of which cause our customers some downtime.
They therefore have a need to upgrade to a newer version of software, which introduces new features, such as increased support of application specific line cards, but also contains a number of bug fixes.
Service Impact:
There is a maximum anticipated downtime of 150 minutes, however, 4 hours have been provided to cover any unforeseen issues.
This will only affect customers in the RH6 Postcode.
We apologise for any inconvenience caused. If you have any questions about this notification please contact support@m12solutions.co.uk.